Avaya Communication Manager :

Avaya is continuing to enhance Communication Manager, its flagship IP Telephony software platform. In particular, Avaya is leveraging the SIP protocol to improve the connectivity and openness of Communication Manager, which translates into reduced costs for trunking and connecting systems, faster deployment of new capabilities and increased options for linking communications and business systems to increase competitive advantage. 

Avaya Modular Messaging:

Modular Messaging is a powerful IP and standards-based unified messaging platform designed for single or multi-site global enterprises. Modular Messaging offers exceptional scalability and a superior feature package of call answering and voice messaging capabilities. Messages are accessible any time, anywhere from a wide array of access devices including telephones, fax machines, or PC graphical user interfaces.

Avaya Media Gateways:

Media gateways perform a critical function in enabling VoIP services by processing bearer traffic between the PSTN and an IP network. Media gateways process full-duplex voice, fax and data modem calls by performing sophisticated voice coding, modulation, echo cancellation and jitter management algorithms as well as standards-based IP protocols and real-time protocols.

Avaya IP Office:

Avaya IP Office is an intelligent communications solution specially designed to meet the communications challenges facing small businesses. Intelligent Communications for small businesses addresses basic telephony needs, leverages built-in convergence capabilities, and capitalizes on the robust unified applications to deliver intelligence to users and customers.

Avaya IP Softphone:

IP Softphone makes it easy to place and receive phone calls from your PC or laptop, making it ideal for Telecommuting applications. It gives the user a choice of simple Graphical User Interfaces (GUIs) and integrates well with Microsoft desktop applications such as Outlook and Internet Explorer, enabling click to dial and screen pops.

Day 2 Support :

Globalxperts strives to help you optimize your network investment by adopting the lifecycle services approach utilized by Avaya. We offer end-to-end support spanning every stage of the network lifecycle. Our focus is on the “operate” phase of the lifecycle with services that help to maintain operational efficiency and improve productivity.

In addition to that, we also offer dedicated technical support that provides you with individual attention and technical support from Globalxperts Avaya Certified Associates and technical staff members. This highly-talented team is intimately familiar with your network infrastructure which speeds network restoration time and helps you improve your operational efficiency and network productivity.