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Data Center
Any company executive will tell you that nothing is more valuable to the existence of a company than preserving its data. This is why Data Centers have dominated the news in IT publications for the past few years. The subject lines range from potential data loss, access speed & efficiency, storage maxed out to energy costs. GlobalXperts offers white label support service to solutions providers and integrators and as a services-only provider, our engineers are committed to delivering the highest standards of service and support to our partners. Our goal in partnering with the solution providers we support is to tailor service delivery to a customer’s operational needs and business goals. Our customized support solutions help clients maximize the availability of their multivendor UNIX, Linux and Windows data center environments at very attractive savings to the customer. Among the many server and storage products GlobalXperts support are HP, IBM, Dell, Hitachi, Pillar, Sun Microsystems, Cisco, VMware, EMC and NetApp.
- Comprehensive support for Data Center networking on Brocade and Cisco infrastructures.
- Multi-Vendor Storage support on SAN, NAS and Tape libraries.
- Currently supporting more than 4000 physical and virtual servers and storage systems.
- White Label support
GlobalXperts can proactively monitor your entire data center network or specific geographic areas. Should a condition or threshold event occur that is a problem or potential problem, an alert is triggered for our NOC staff to address. If the event is critical, an alarm is registered and high priority action is taken that may require escalation before final problem resolution is made. The SLA can be structured to allow alarms or events to be logged in at the solution providers help desk and passed to GlobalXperts or to come directly to us. Our Remote Network Operations Center (RNOC) provides comprehensive and highly responsive Day 2 technical support services. The engineers at our RNOC are equipped with the latest in network monitoring & diagnostic tools but more importantly, share the same sense of urgency our customers would expect of their own IT staff. Our support team insures that any service request that requires our help is logged, assigned, diagnosed and resolved quickly and correctly 24x7x365. Click here for our services and support brochure. 
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