Our Team
We believe our greatest resource is our employees that comprise the pool of highly skilled engineers at our RNOC. The skillset of our engineers will vary based on their solutions focus and their technical qualifications and certification levels. We have engineers with certifications such as Cisco's CCIE, CIPT, CCSP, CQFS, CQVS and similar certifications with VMware, Avaya, Microsoft and others.

The GlobalXperts team consists of experienced professionals drawn from the largest IT/Telecom companies in the world including, MCI, AT&T Lucent, Cisco etc. Our technicians have proven track records with experience at various Technical Assistance Centers (TAC) on complex Issues related to Cisco’s enterprise communications solutions and many others. Our engineers have the technical skills and experience to monitor, manage and remediate problems across very complex networks employing collaboration, social, cloud computing, mobility, voice and collaboration solutions.

Many of our skilled technical engineering professionals and support staff are “home grown” at GlobalXperts after completing college. The team leaders all have at least 15 years experience and are recruited from business verticals to the public sector. Our international market exposure and expertise equips us to confidently do business globally. GlobalXperts’ rapid growth is directly attributable to the pool of highly skilled technical engineers. Based on an engineer’s certifications, skillset, education, training & experience, our RNOC staff is comprised of Level 1, Level 2 and Level 3 engineers. Typically Level 1 engineers perform Help Desk & Monitoring services and Level 2 and Level 3 engineers perform advanced engineering troubleshooting & resolution support functions.