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| November 2009,Strategic Agreement between BandTel and Globalxperts |
BandTel and GlobalXperts Announce Strategic Relationship
GlobalXperts will provide 24 X 7 Asterisk support to BandTel SIP trunking customers.
BandTel SIP trunking customers now have access to additional “hands on” installation and configuration support via GlobalXperts.
Los Angeles, CA, November 12, 2009 – BandTel, the global leader in SIP trunking, and GlobalXperts, a Raleigh, NC managed network services company, today announced a strategic relationship that will ease the transition for small and mid-sized companies from traditional telephony to cost-effective SIP trunking.
“Many companies have hesitated in implementing SIP trunking despite the very attractive reductions in telecom operating expense because of concerns regarding implementation,” said Elmer Baugess, Vice President Business Development for GlobalXperts. “By creating this relationship with BandTel, their customers now have a full-time resource available to them that can assist in configuration and implementation issues in a speedy and effective manner.”
BandTel’s SIP trunking customers require solutions for their converged telecommunications and network platforms, requiring optimal network availability and performance to effectively compete in today's business environment. GlobalXperts offers flexible service options delivered by staff with expertise in key technologies deployed in today's mission-critical communications networks, including LAN/WAN, IP Telephony (including SIP trunking), and IP Contact Centers. Whether it is an Asterisk-based IP PBX or a Cisco solution, GlobalXperts engineers are highly experienced and offer true multi-vendor support. Partnering with GlobalXperts assists BandTel by reducing the need for BandTel customer service personnel to assist customer IT staff in addressing issues that go beyond BandTel’s scope of service.
Peter Sandstrom, BandTel’s Chief Technology Officer, stated, “The relationship with GlobalXperts offers our customers the best of both worlds. GlobalXperts provides the expertise that these customers need and permits BandTel to focus on delivery of superior quality SIP trunking services rather than attempting to solve customer premises issues that are beyond our point of demarcation.”
This relationship continues BandTel’s strategy of focusing on core competencies and expertise, and partnering with others so that BandTel customers receive the best value and performance available.
For more information, visit BandTel on the web at http://www.bandtel.com.
About BandTel
BandTel is the global leader in pure SIP Trunking services. The company ensures that customers and partners alike receive the most reliable, end-to-end VoIP and SIP trunking service available today. BandTel’s N-Plus™ architecture is designed to solve throughput and redundancy problems on high-capacity SIP-based networks and eliminate single points of failure. BandTel is headquartered in Los Angeles, California. Further information on BandTel is available on the web at http://www.bandtel.com.
About GlobalXperts
GlobalXperts focuses on services-only solutions and delivers a complete portfolio of industry-leading services, support and professional services that drive the success of regional, national and international enterprises. GlobalXperts utilizes network & helpdesk monitoring & analytical tools to develop innovative remote monitoring and support management applications for servicing our customer's IT infrastructure, IP telephony and Cisco advanced sloutions. Engineers at our 24X7 NOC monitor and effectively supports customer networks, manages availability, performance and service delivery within complex converged environments. http://www.globalxperts.net/
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