Close Up Foundation

Customer Background

Founded in 1971, Close Up Foundation is a nonprofit, nonpartisan civic education organization dedicated to promoting informed and active participation in democracy. The organization serves young people from diverse communities and backgrounds regardless of race, religion, gender, socioeconomic status, or academic achievement.

The Challenge

GlobalXperts, acting as a subcontractor for Red River, was engaged to diagnose and resolve issues affecting an Amazon AWS EC2 web server environment. The objective was to restore system stability and deliver a fully functional AWS infrastructure.

Through detailed analysis and reporting, GlobalXperts identified opportunities to optimize compute resources, storage allocation, and overall server performance while improving operational visibility.

Solution

• Configuration & Testing: Dedicated engineers deployed a sandbox environment to validate recommended AWS compute and storage configurations before production deployment.
• Data-Driven Optimization: Performance metrics and analytics were used to determine the most efficient resource allocation strategy.
• Day-One Support: Engineers provided next-day operational support following the cutover to ensure a smooth transition and rapid issue resolution.

Outcomes

• Improved Reliability: Enhanced system stability, performance, and operational efficiency.
• Reduced Workload: AWS automation and optimized infrastructure reduced staff workload by approximately 40%.
• Operational Efficiency: Faster provisioning, issue reporting, fault recovery, and day-to-day administration.
• Scalable Infrastructure: A more flexible AWS environment capable of supporting future organizational growth.