TowneBank
Cisco Telepresence

Background

Founded in 1999, TowneBank is one of the largest banks chartered in Virginia. Recognized among the top banks in the United States, TowneBank has built its reputation on exceptional customer service, strong community involvement, and a commitment to ethical business practices.

The organization offers a broad portfolio of financial and business services while continuously investing in technologies that improve communication and collaboration across its operations.

Challenge

TowneBank required a complete end-to-end video collaboration solution. The organization needed experienced technical resources to design, install, configure, integrate, and test a telepresence platform that would support high-quality remote meetings between branch offices, partners, and stakeholders.

Solution

GlobalXperts selected the Cisco TelePresence SX80 Codec as the ideal solution for the bank's collaboration requirements. The platform was integrated with Cisco Unified Communications Manager and configured as a SIP-registered TelePresence endpoint.

The deployment included both remote and onsite implementation services in Greenville, North Carolina, ensuring seamless integration with the bank's existing communications infrastructure and business processes.

Benefits

GlobalXperts delivered a highly experienced team that enabled TowneBank to meet its business objectives through improved communication and collaboration capabilities. The solution increased employee productivity, enhanced operational efficiency, and supported long-term business growth.