Network Operations Center – Enterprise Networking
“Building the backbone of your digital world.”
Our Network Operation Center (NOC) is one of 3 centralized facilities that are responsible for monitoring and managing a customer’s network infrastructure. The NOC is staffed by trained network professionals who monitor network performance, diagnose and troubleshoot issues, and implement solutions to maintain the reliability, availability, and security of the network.
Enterprise Networking services offered by a NOC include:
- Network Monitoring: The NOC team constantly monitors the network to identify and resolve issues before they impact business operations. This includes monitoring network traffic, server and device performance, and identifying potential security threats.
- Incident Management: In the event of a network outage or other issue, the NOC team responds promptly to mitigate the impact of the incident and restore services as quickly as possible. This includes performing root cause analysis to identify the underlying cause of the incident and implementing preventative measures to avoid future occurrences.
- Network Configuration and Change Management: The NOC team is responsible for managing and maintaining the network configurations and ensuring changes are implemented in a controlled and consistent manner.
- Performance Optimization: The NOC team is responsible for identifying and implementing performance optimizations to improve network efficiency and capacity.
- Security Management: The NOC team monitors network security threats and implements measures to ensure the security and integrity of the network. This includes implementing firewalls, intrusion detection systems, and other security technologies.
- Network Documentation: The NOC team maintains accurate and up-to-date network documentation to ensure that network configurations are easily accessible and understood by all stakeholders.
Overall, the NOC plays a critical role in maintaining the health and availability of the enterprise network, and ensures that business operations can continue smoothly without interruptions caused by network issues.